hope inspire dream photo istockOur aim at Albury Wodonga Health is to:

Actively support and promote recovery-orientated practice, values and principles in mental health service delivery.


What we are working towards:


The Mental Health Services (MHS) of Albury Wodonga Health (AWH) actively seek to establish, support and promote recovery-orientated values in the way we operate and provide service delivery. At AWH we are developing a recovery-orientated service system, and are committed to ensuring that the recovery principles are embedded in our policies, documentation and practices. In keeping with national and state policies and guidelines, we are dedicated to having a service model that enables and supports you to take control and reach your full potential.


Recovery-orientated practice @ AWH: 


A recovery-orientated approach promotes wellbeing and builds on your strengths. It is a shift away from the medical model that has often been the focus of mental health care (1). The recovery approach embraces a variety of theoretical prespectives including; social, psychological, biological, medical and spiritual theories and allows you to develop your own interpretation of what recovery is and how it fits with your life.


The term "recovery-orientated practice" means to actively support you to build and maintain (a self-defined and self-determined) meaningful and satisfying life, including your personal identity, regardless of whether or not you still experience ongoing symptoms of mental illness (2).





The language used in recovery-orientated practice is person centred and aims to be easily understood and non-judgemental. The terms client, consumer, patient are replaced with "person", "individual", "person in recovery". Also because many people to not identify with the term carer the terms "support people", "support networks" and "friends and family" are used to recognise the relationships of important people in your life. It is important that the language we use in recovery is flexible to suit you and how you, and others in recovery, would like to be identified (3).

Mental health staff at AWH are committed to recognising, valuing, respecting and promoting recovery principles of:

  • Hope
  • Self-determination
  • Self-responsibility
  • Choice
  • Strength-based
  • Citizenship
  • Peer support
  • Person-centred
  • Non-linear

Scroll down to see explanations of recovery principles


Hope is the catalyst of the recovery process. Hope is an optimistic attitude of mind based on an expectation of positive outcomes. It can be fostered by health care professionals, peers, friends, family and others.


The recovery process must be self-directed with the individual defining their own life goals and designing a path towards those goals.


Person centred practice places the person at the centre of their own care and respects their wishes, preferences and expressed needs. 


Choice and control are key defining aspects of dignity. Allowing people to make choices supports self-determination and personal growth.

Strength based

A strengths based approach operates on the assumption that people have strengths and resources for their own development. Strengths can include skills, talents, resilience, coping strategies as well as positive aspects of the person’s external and social environments.


The concept of citizenship incorporates the notion of participation in basic civil, political, social and economic opportunities. This also includes the right of every individual to protection from exclusionary laws and social practices which may lead to segregation or discrimination.

Peer Support

Mutual support including the sharing of knowledge, skills and social learning plays an invaluable role in recovery. Peer support can provide a shared understanding, sense of belonging, and a supportive relationship.


People have a personal responsibility for their own self-care and recovery journey. Self-responsibility facilitates the expectation that they are responsible and accountable for their own life, decision making and choices.


There is no one clear path to recovery. It is an individualised process which includes growth, setbacks and valuable learning opportunities


1. Shepherd G, Boardman J, Slade M (2008) Making recovery a reality, Sainsbury Centre for Mental Health,

2. Davidson L (2008) Recovery: concepts and application, Recovery Devon Group, UK

3. Deparment of Health (2011) Framework for recovery-orientated practice, Victorian State Govermnet



Recovery is possible for everyone - it is a process of change, through which you can improve your health and wellness, live a self directed life, and strive to reach your full potential

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