North East & Border Mental Health Services have two Inpatient Mental Health Services; Kerferd Unit in Wangaratta and Nolan House in Albury. These inpatient mental health services are available for people aged 18 and over requiring a hospital stay due to experiencing acute mental health distress.

Inpatient treatment is provided when a person requires specialist treatment and nursing care when community management is not an option. Inpatient care is short term and on-going treatment and support after discharge is provided in the community with the support of mental health clinicians and family.

The Team:

The inpatient mental health team is multidisciplinary and includes nursing, occupational therapy, social work, a consultant psychiatrist, consumer consultant and carer consultant.

Staff work in close collaboration with community case managers, support networks and other health care providers to maintain links with people’s community based supports. Special emphasis is placed on ensuring that with consent of the person, their families and carers are involved in the person’s recovery process.

Referral for admission is via Community Mental Health Services in either Wodonga, Wangaratta or Albury but General Practitioners and other health service providers may contact the Inpatient Unit on your behalf if it is felt an Inpatient admission may be required.

If you know of someone or you yourself believe that you require inpatient care, please contact your local community mental health service, Wodonga, Wangaratta or Albury office or call the 24 hour crisis numbers listed.


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Kerferd Unit; Cr Dixon & Docker Streets Wangaratta 

Nolan House; Albury Base Hospital Borella Road Albury 


For admission speak to your local Community Mental Health Service:

Wodonga Office

4 Watson Street Wodonga

P: 02 60 517950

24 hour crisis number

1300 881 104

Wangaratta Office

Dixon Street Wangaratta

P: 03 57225347

24 hour crisis number

1300 783 347

Albury Office

475 Townsend Street Albury

P: 02 60581750

24 hour access line & crisis number

1800 800 944



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